FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
akumarr
Staff
Staff
Description This article describes how to get notifications when Fortiguard web filter is unreachable.
Scope FortiGate
Solution Enabling UTM in the IPv4/firewall policy is the best practice.

However, due to multiple reasons, the FortiGuard web filter service would be not reachable.

So during this issue, if it is possible to get email notifications and post that it is either possible to make some modifications or use a URL filter to allow the sites.

akumarr_0-1640951178551.png

 

As soon a notification appears, it is possible to try to ping the FortiGuard server and based on the result, it is possible to proceed further.

For more detailed troubleshooting, refer to: >> https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-FortiGuard-Web-Filtering-problems/ta...