FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
qyah
Staff
Staff
Article Id 341619
Description This article discusses HA event logs 'The sync status with the primary' shown in the Secondary Device.
Scope

FortiGate v7.4.x.

Solution
  1. From the HA event logs on the Secondary device, it is expected to observe HA event logs 'The sync status with the primary' whereas the logs will not be shown in the Primary device:

 

qyah_0-1726478238987.png

 

  1. The command below identify is there any HA event logs have been generated on the Primary HA device and is able to verify the HA event logs:

 

diagnose sys ha history read

 

qyah_1-1726478238990.png

 

From the Primary HA device, HA event logs are as below:

 

qyah_2-1726478238994.png

 

 

Note: To exclude this alert message, HA-logs have to be disabled by executing this command below (this will disable email alerts only:(

 

config alertemail setting
    set HA-logs disable
end