Description
This article describes how to switch regions in the FortiGate Cloud portal and how to move FortiGates between FortiGate Cloud regions.
Scope
FortiGate.
Solution
Go to www.forticloud.com, on the FortiGate Cloud home page, the list of FortiGates added to the FortiGate Cloud account is visible.
On the top right side, select the option 'Region: ' and choose the desired region from the dropdown.
Moving a FortiGate to new FortiGate Cloud region within same FortiGate Cloud account:
Log out of FortiGate Cloud from FortiGate GUI.
This causes FortiGate to show offline in the old region.
Activate FortiGate Cloud from FortiGate GUI and select the desired region. The email/password should match the master FortiCloud account.
If the FortiGate Cloud connection was previously migrated from a different FortiCloud account, it is not possible to activate FortiGate Cloud from the FortiGate GUI. In this case see the FortiGate Cloud CLI login steps in the article 'Migrate a FortiGate Cloud account to another one'.
FGVM-A # execute fortiguard-log login <account_email> <account_password> <GLOBAL | US | EUROPE>
The device shows Online in a new region.
Note:
Historical FortiGate logs are not moved between FortiGate Cloud regions.
Migration of logs between different regions is not currently supported. The historical logs remain visible in the previous region, any new logs are visible in the new region.
