| Description |
This article describes how to fix an issue where Native/Allowed VLAN changes may fail from FortiGate GUI with the error 'Failed to save changes'. |
| Scope | FortiGate v7.4.3, v7.4.4, 7.4.5 |
| Solution |
The error message 'Failed to save changes' appears when attempting to change Native/Allowed VLAN by navigating to Wifi & Switch Controller -> FortiSwitch Ports -> Modify Native/Allowed VLAN.
[httpsd 13777 - 1713123551 info] api_cmdb_request_init_by_path[2644] -- new CMDB query (path='switch-controller',name='managed-switch') [httpsd 13777 - 1713123551 info] api_cmdb_request_init_by_path[2676] -- querying CMDB entry (mkey='IDF2-L') [httpsd 13777 - 1713123551 warning] api_cmdb_request_init_by_path[2679] -- unable to find 'IDF2-L' in table 'switch-controller.managed-switch' [httpsd 13777 - 1713123551 info] handle_cli_req_v2[4296] -- returning to original vdom "root" [httpsd 13777 - 1713123551 warning] api_return_http_result[1280] -- API error 404 raised [httpsd 13777 - 1713123551 info] fweb_debug_final[351] -- Completed PUT request for "/api/v2/cmdb/switch-controller/managed-switch/IDF2-L/Bottom/ports/port1" (HTTP 404) [httpsd 13776 - 1713123552 info] fweb_debug_init[508] -- New POST request for "/api/v2/monitor/system/debug" from "172.30.0.4:56709" [httpsd 13776 - 1713123552 info] fweb_debug_init[510] -- User-Agent: "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36" [httpsd 13776 - 1713123552 info] fweb_debug_init[512] -- Handler "api_monitor_v2-handler" assigned to request [httpsd 13776 - 1713123552 info] api_store_parameter[327] -- add API parameter 'messages' (type=array) [httpsd 13776 - 1713123552 info] endpoint_process_req_vdom[1071] -- new API request (action='select',path='system',name='debug',vdom='root',user='admin) [httpsd 13776 - 1713123552 error] JavaScript -- Failed to update entry: "[object Object]
The error 'unable to find 'IDF2-L' in table 'switch-controller.managed-switch'' indicates a mismatch in the switch name. In this example, the switch name is identified as IDF2-L when performing the changes from GUI, but the correct name is IDF2-L/Top. This error can also occur if there is a mismatch in the Trunk's Group name. This issue has been resolved in v7.6.0.
Workaround:
Or:
edit <switch-name> config ports edit <port-name> set native-vlan <VLAN-ID> set allowed-vlans <VLAN-IDs> end end |
