FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
mkhabbazi
Staff
Staff
Article Id 369615
Description This article describes an issue where GUI debug flow does not display any output after upgrading to FortiOS v7.4.6, v7.6.1 or v7.6.2.
Scope

FortiGate v7.4.6, v7.6.1, v7.6.2.

Solution

In v7.4.6, v7.6.1, and v7.6.2, the first debug flow capture works as expected, but subsequent captures do not generate any output.

For instance, if the FortiGate is rebooted, the debug flow will display output immediately after the reboot. 

 

Capture11 1.PNG

Capture12.PNG

Capture13.PNG

However, if the debug flow is run for the second time, no output will be shown.

 

Capture14.PNG

This issue has been resolved in FortiOS versions.
v7.4.8 (scheduled to be released in April 2025).
v7.6.3 (scheduled to be released in March 2025).
Note that these timelines for firmware release are estimates and may be subject to change.

Workaround:
Use CLI debug flow commands.


diagnose debug flow filter addr <IP>
diagnose debug flow show function-name enable
diagnose debug flow show iprope enable
diagnose debug flow trace start 99999999
diagnose debug enable
<reproduce the issue>
diagnose debug disable

Related documents:
Technical Tip : Using GUI debug flow tool... - Fortinet Community
Debugging the packet-flow