FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
kwcheng__FTNT
Article Id 199349
Description

This article describes how to change the default sender email address in the Automation Stitch configuration.

Scope FortiGate.
Solution

Note:

Fortinet SMTP configuration is used by default. When the default SMTP server is used, the default email sender will be 'noreply@notification.fortinet.net', and this is expected behavior.

 

kwcheng__FTNT_0-1637738187264.png

 

As the email action stitch is edited, notice that it is only possible to configure the receiver email address, and is unable to specify the sender email address.

 

If it is necessary to edit the sender email address, it is only achievable viaa  CLI command.

 

The CLI command to specify the sender email address will be as follows:

 

config system automation-action
    edit "Email action"
        set email-from "your_sender_email_address@domain.com"
    next
end

 

Note:

Starting from v7.4.4, the default email server has been switched from notification.fortinet.net to fortinet-notifications.com. This default server is only available to registered devices with an active FortiCare support contract. The reply-to field in the source email is automatically updated to DoNotReply@fortinet-notifications.com for all servers, including custom ones.

 

Reference:

  • 'Email action' - This entry is the email action name which is specified form the GUI. It is basically possible to cross-check the configured email action stitch via: Security Fabric -> Automation -> Action -> Email -> 'Your_Email_Action'
  •  'your_sender_email_address@domain.com' -  This entry simply refers to the email address  to use as the sender.

 

For example:

helloworld@fortinet.com

 

Related article: 

Troubleshooting Tip: Email alert