Technical Tip: FortiDDoS commands to open a new ticket to TAC

[arleniscg]

Description	This article describes commands to use to provide more information to TAC when creating a new case.
Scope	FortiDDoS.
Solution	SSH to the FortiDDoS: get system status On the FortiDDoS GUI, obtain a debug file under System -> Debug -> Save Debug File (Debug File path). Attach the system_customer_debug_file. Provide details of protected services required behind each SPP (or a Topology). Explain if FDD is standalone or in an HA pair. Explain whether traffic in the network will have a symmetric or asymmetric flow and if there is more than one link connected to one FortiDDoS (LACP, for example).