Created on
11-25-2021
07:25 AM
Edited on
07-28-2025
10:24 PM
By
Anthony_E
| Description |
This article describes that every FortiAuthenticator-VM includes a 5-user evaluation license. During this time, the FortiAuthenticator VM operates in evaluation mode. Before using the FortiAuthenticator VM, enter the license file downloaded from FortiCloud upon registration.
Note: Plan a maintenance window to apply the FortiAuthenticator VM license, as the VM will reboot. |
| Scope | FortiAuthenticator 6.x. |
| Solution |
To upload the FortiAuthenticator VM license file:
Note 1: As a part of the license validation process, FortiAuthenticator-VM compares its IP address with the IP information in the license file. If a new license has been imported or the FortiAuthenticator’s IP address has been changed, the FortiAuthenticator VM must be rebooted for the system to validate the change and operate with a valid license.
If this occurs, change the IP address in FortiCloud to match the management IP and re-download the license file. After an invalid license file is loaded to FortiAuthenticator VM, the GUI will be locked until a valid license file is uploaded.
Note 2: The FortiAuthenticator NTP synchronization is a must to be able to properly validate the license file; otherwise, the following error message will be faced:
Related articles: Technical Tip: Unlicensed FortiAuthenticator-VM Troubleshooting Tip: FortiAuthenticator license error: 'FAC-VM error: Please assign IP address x.x.x... |
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