FortiAP devices are thin wireless access points (AP) supporting the latest Wi-Fi technologies (multi-user MIMO 802.11ac Wave 1 and Wave 2, 4x4), as well as 802.11n, 802.11AX , and the demand for plug and play deployment.
This article lists the commands to use to provide more information to TAC when creating a new case.
Scope
FortiAP.
Solution
On the FortiGate CLI:
get system status get hardware status diagnose debug crashlog read show wireless-controller setting show wireless-controller global show wireless-controller timer show wireless-controller wtp show wireless-controller wtp-profile show wireless-controller vap diagnose wireless-controller wlac -c wtp
date fap-tech <- Only use the commands after this one if it fails. If it succeeds, this is all that is necessary to provide to TAC. fap-get-status get current info cfg -s presult perf crash kp kp 128000 ut wcfg rcfg vcfg lldpctl sta cw_diag -c sta-cap top ifconfig iwconfig cw_diag -c his-chutil cw_diag -c all-chutil
