Technical Tip: FortiAP commands to open a new ticket to TAC

[laltuzar]

Description	This article describes a list of commands to use to provide more information to TAC when creating a new case.
Scope	FortiAP.
Solution	Gather this information using PuTTY. See Technical Tip: How to create a log file of a session using PuTTY. Use one file per device. On the FortiGate CLI: get system status get hardware status diagnose debug crashlog read show wireless-controller setting show wireless-controller global show wireless-controller timer show wireless-controller wtp show wireless-controller wtp-profile show wireless-controller vap diagnose wireless-controller wlac -c wtp On the FortiAP CLI (see Technical Tip: How to enable SSH access to FortiAP managed by FortiGate). Log in to the FortiAP CLI and execute the following command to collect all output for TAC analysis. fap-tech