Forticlient Error Message

[JohnTigh1]

I am using forticlient and yesterday I started getting an error message on two different machines in two different locations.

My moms computer and my computer got an error message that says

"Database is not up-to-date"  Last Update: Never Updated.

I tried shutting down the forticlient console and restarting.

I also tried shutting down the forticlientagent and restarting.

Neither of these fixed the problem.

When I activate administer priviledge and make a minor change to the status preferences I get "Error occured"

John Tighi

[JohnTigh1]

I did that once and it happened again a week later.  Do I have to uninstall/reinstall every time it happens?

FYI, I did add these two directories and it fixed the problem...

John Tighi

[Chris_Lin_FTNT]

Then it's necessary to find out why those directories disappear.

Do you know if there is any monitoring software for Mac?

[JohnTigh1]

The only monitoring software that I have is Drive Genius 4, but it was my impression that this software only

reports issues and doesn't do anything without permission.

John Tighi

[Chris_Lin_FTNT]

I created a bug report.

How can we get in touch with you?

Thanks.

[JohnTigh1]

my email/icloud is my first name and last name together all one string  at  mac dot com.

John Tighi