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Sam333
Explorer
November 23, 2023
Question

Resolved fail

  • November 23, 2023
  • 1 reply
  • 1495 views

Hi All,

Can anyone please help explained what is mean by Resolved "Fail" in smtp log.

fortimail version 7.4.0 and can connect to the internet and resolve dns. Please give advice. Thank you very much for your help.

 

mail # execute nslookup name gmail.com

Non-authoritative answer:
Name: gmail.com
Address: 216.58.214.69

 

ColumnContent
#1
Date2023-11-23
Time21:39:55.174
ClassifierNot Spam
DispositionAccept
FromSxxxSxxxx@axxxx.com
Header FromSxxxSxxxx@axxxx.com
Toxxxxxxv@gmail.com
SubjectRe: test
Message-ID1466941125-8832@mail.axxxx.com
Length6638
Session ID3ANHdsis009970-3ANHdsiu009970
Client IP172.16.20.3
Location
ZZ (Reserved)
Directionout
Policy ID1:1:2:SYSTEM
Domainaxxxx.com
Destination IP10.10.10.15
Transfer Time0.098338
Scan Time0.109852
Levelinformation
Log ID0200009971
SourceInternal
Mailermta
ResolvedFAIL
Typestatistics
 
 

 

 

1 reply

AEK
SuperUser
SuperUser
November 25, 2023

Hello

This is expected behavior for private IP addresses (rDNS lookup).

https://community.fortinet.com/t5/FortiMail/Technical-Tip-Resolved-Fail-status-in-History-Log/ta-p/261313

AEK
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