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seyuboglu
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Staff
‎11-13-2025
Last activity: Nov 13, 2025 10:47:00 AM
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Troubleshooting Tip: How to troubleshoot ZTNA portal configured for RDP Web bookmark is not opening due to WAD crashes

11-11-2025
Description This article describes an issue with the ZTNA Portal RDP web bookmark is not working as expected. Scope FortiGate v7.6.4. Solution This issue is reported when the ZTNA web portal is configured for the RDP web bookmark. An Example of ZTNA ...

Troubleshooting Tip: How to troubleshoot SNMP daemon crashes after upgrading to 7.6.4

10-20-2025
Description This article describes how to troubleshoot the SNMP daemon crashing continiously after upgrading to version 7.6.4. Scope FortiOS version 7.6.4. Solution This issue is reported after upgrading FortiGate from version 7.4.x to 7.6.4: After t...

Troubleshooting Tip: Administrators encounter error 'object set operator error, -672 discard the setting' when running diagnose commands in CLI after upgrade

09-08-2025
Description This article describes how to troubleshoot the 'diagnostics' command is not working for prof_admin users after upgrading the device from v7.2.x to version 7.4.8. The error message is 'object set operator error, -672 discard the setting'. ...

Troubleshooting Tip: How to troubleshoot auto-enrollment for Eliptic Curve certificate using SCEP is not working error: Couldn't read inner PKCS#7

08-04-2025
Description This article outlines an issue with auto-enrollment for ECC certificate using SCEP failing due to an error: Couldn't read inner PKCS#7. Scope FortiGate version 7.4.6. Solution This issue presents when configuring auto-enrollment for an El...

Technical Tip: SD-WAN Network Monitor Speed Test Fails with Error: 'wan' encountered an error 'unknown error' on GUI

06-02-2025
Description This article outlines an issue with the SD-WAN speed test feature in the FortiGate GUI, where the test intermittently fails with an 'Internal Server Error'. Scope FortiGate v7.2.10, v7.4.6 and v7.6.1. Solution SD-WAN Network Monitor is a ...
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