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ibituya
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Staff
‎12-23-2025
Last activity: Dec 23, 2025 10:02:59 AM
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Troubleshooting Tip: Error assigning licensed FortiToken Mobile after FortiGate HA firmware upgrade

12-19-2025
Description This article describes how to resolve the issue with assigning FortiTokens after a firmware upgrade for FortiGate with HA setup. Scope FortiGate. Solution During the process of FortiGate HA upgrade, a failover will be performed. If the Fo...

Troubleshooting Tip: Error when deleting unused Malware Hash Threat Feed

05-21-2025
Description This article provides a solution when an error is encountered while deleting the unused Malware Hash Threat Feed in FortiGate. Scope FortiGate. Solution The malware hash threat feed contains a dynamic list of malware hashes (MD5, SHA1, or...

Technical Tip: Permission denied when disabling automatic patch upgrades on a managed FortiGate

04-29-2025
Description This article describes how to resolve the issue of permission denied error when trying to disable automatic patch upgrades on a FortiGate managed by a FortiManager. Scope FortiGate, FortiManager. Solution The following error may show when...

Troubleshooting Tip: LDAP user not synchronizing to FortiToken Cloud

01-22-2025
Description This article describes a possible case of why an LDAP user is not synchronizing to FortiToken Cloud. Scope FortiGate, FortiToken Cloud. Solution In the given scenario, the LDAP server is configured to have a filter for the AD Group 'FTC U...

Technical Tip: YouTube video Filtering based on FortiGuard Categories without API key

12-16-2024
Description This article describes creating a video filter profile to restrict YouTube videos based on FortiGuard categories without using an API key. Scope FortiGate v7.0.0 and later. Solution The video filter profile is an additional security featu...
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