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anoushiravan
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Staff
‎04-18-2024
Last activity: Apr 18, 2024 3:03:12 PM
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Technical Tip: Unable to see local ID in some of IPsec VPN logs

04-15-2024
Description This article describes that the LocalID setting in phase1 of the IPsec tunnel is used on the hub side to identify the incoming IKE connection coming from which spoke IP on the same WAN interface. Scope FortiGate. Solution The local ID is ...

Troubleshooting Tip: FortiToken error message 'token does not belong to product' or 'no valid token found'

04-03-2024
Description This article describes how FortiToken is used as a two-factor authentication on FortiGate. To use the FortiToken on FortiGate, it is necessary to note: When the FortiToken mobile license is activated, the license should be registered unde...

Technical Tip: Wildcard admin profile does not work on FortiGate

03-29-2024
Description This article describes that an admin account is generally used to manage the FortiGate using GUL, and SSH access. When the admins are part of a group on any remote server like LDAP, radius, etc, it is possible to use a wildcard option in ...

Troubleshooting Tip: LDAP user is unable to login to FortiGate using a wildcard admin profile

02-27-2024
Description This article describes how to resolve login issues with LDAP while using a wildcard admin profile. When multiple wildcard admin profiles are enabled on FortiGate, FortiGate will check only one wildcard admin profile. This means that the u...

Technical Tip: Case sensitivity in Radius single sign-on (RSSO) authentication on FortiGate

02-27-2024
Description This article describes RSSO authentication case sensitivity. RSSO authentication is case sensitive to ensure that, when performing RSSO Firewall Authentication, the user will hit the same firewall policy Scope FortiGate. Solution RSSO aut...
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