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vshtaloja
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‎07-03-2025
Last activity: Jul 3, 2025 2:22:29 PM
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Troubleshooting Tip: GUI not displaying all configured policies in Firewall Policy interface pair view

06-27-2025
Description This article describes a known issue where the Firewall Interface Pair View is not displaying all of the policies configured. Scope FortiOS v7.4, v7.6. Solution A cosmetic issue occurs when scrolling through the list of configured policie...

Technical Tip: Backup Configuration via SFTP Fails When Using Domain Username with '@' Character

05-30-2025
Description This article explains a known issue on FortiGate and FortiProxy where backing up the configuration via SFTP fails when the username contains the '@' character, such as when using a domain-based username Scope FortiOS 7.2, FortiOS 7.4, For...

Troubleshooting Tip: FortiGuard Update failed using proxy, HTTP 1.1 host header missing

04-25-2025
Description This article describes how to handle behavior where FortiGuard updates using a proxy fail due to a host header missing in HTTP 1.1. Scope FortiOS v7.2, FortiOS v7.4. Solution Configure proxy tunneling for IPS updates. config system autoup...

Troubleshooting Tip: Email Service not visible in the GUI

02-26-2025
Description This article provides a workaround for the behavior where Email Service cannot be configured through the GUI. Scope FortiProxy 7.0.x, FortiProxy 7.2.x. Solution In the GUI under System -> Settings, the mail settings are not displayed. How...

Technical Tip: AD FS Fields in SAML Configuration Fail to Auto-Populate After FortiGate Reboot

01-15-2025
Description This article provides a workaround and a solution for an issue where AD FS fields fail to auto-populate after rebooting the FortiGate, leading to VPN interruptions. Scope FortiGate v7.2, v7.4 and 7.6 Solution After rebooting the FortiGate...
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