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caunon
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Staff
‎11-01-2025
Last activity: Nov 2, 2025 6:51:37 AM
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Technical Tip: The FortiGate HA primary unit shows Status: Unknown after changing the HA Group ID

10-30-2025
Description This article describes the situation where the FortiGate HA primary unit displays 'Status: Unknown' under System -> HA -> Status. Scope FortiGate v7.4.x. Solution After changing FortiGate’s Group ID via GUI under System -> HA, choose the ...

Technical Tip: The source of sessions in FortiView displays [object object] after upgrading to v7.4.9

10-28-2025
Description This article describes the situation where FortiView of FortiGate displays the source of sessions with [object object]. Scope FortiGate v7.4.9. Solution After upgrading FortiGate to v7.4.9, the source of sessions in FortiView shows [objec...

Troubleshooting Tip: FortiGate shows the message 'Cache is not enabled' after running CLI command 'diagnose webfilter fortiguard cache dump'

08-06-2025
Description This article describes how to resolve a scenario where, when running the CLI command 'diagnose webfilter fortiguard cache dump' on a FortiGate unit with firmware v7.2.10 build 1706, the FortiGate displays the message 'Cache is not enabled...

Troubleshooting Tip: The sslvpnd daemon crashed, causing the SSL VPN connection to drop after enabling dual-stack-mode in the SSL VPN settings

08-01-2025
Description This article describes how to handle a situation where the sslvpnd daemon with FortiGate firmware v7.0.8 build0418 crashes. It causes the SSL VPN connection to drop after enabling dual-stack-mode feature in the SSL VPN settings. Scope For...

Technical Tip: The confsyncd daemon crashed, causing the newly joined HA slave to fail synchronization

06-27-2025
Description This article describes the situation where the confsyncd daemon with FortiGate firmware v7.2.11 build1740 crashes. It causes the newly joined HA slave to fail synchronization. Scope FortiGate v7.2.11. Solution The confsyncd daemon crashes...
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