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caunon
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‎12-02-2025
Last activity: Dec 3, 2025 6:19:11 AM
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Technical Tip: The Search feature does not function properly in the FortiGate Firewall Policy

11-27-2025
Description This article describes the situation where the Search function within FortiGate Firewall Policy is not working properly. It shows pending, and it does not display the proper result after that. Scope FortiGate v7.4.8. Solution After upgrad...

Technical Tip: The httpsd daemon keeps crashing due to a memory leak, causing an impact on the REST API services and GUI admin access

11-27-2025
Description This article describes the situation where the httpsd daemon with FortiGate firmware v7.4.5 build2702 keeps crashing. It causes an impact on the REST API services and GUI admin access. Scope FortiGate v7.4.5. Solution The httpsd daemon ke...

Technical Tip: FortiGate HA Displays “Unknown” Status After Changing the HA Group ID

10-30-2025
Description This article describes an issue where the FortiGate HA primary unit displays 'Status: Unknown' under System -> HA after modifying the group-ID. Scope FortiGate v7.4.6. Solution After changing FortiGate’s Group ID, FortiGate HA status may ...

Technical Tip: The source of sessions in FortiView displays [object object] after upgrading to v7.4.9

10-28-2025
Description This article describes the situation where FortiView of FortiGate displays the source of sessions with [object object]. Scope FortiGate v7.4.9. Solution After upgrading FortiGate to v7.4.9, the source of sessions in FortiView shows [objec...

Troubleshooting Tip: FortiGate shows the message 'Cache is not enabled' after running CLI command 'diagnose webfilter fortiguard cache dump'

08-06-2025
Description This article describes how to resolve a scenario where, when running the CLI command 'diagnose webfilter fortiguard cache dump' on a FortiGate unit with firmware v7.2.10 build 1706, the FortiGate displays the message 'Cache is not enabled...
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