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caunon
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Staff
‎12-30-2024
Last activity: Dec 31, 2024 5:54:16 AM
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Troubleshooting Tip: DHCP server does not work on Virtual cluster 2

12-22-2024
Description This article describes DHCP server does not work on Virtual Cluster 2 after upgrading the firmware version. Scope FortiGate v7.2.10. Solution After upgrading the firmware version following the correct upgrade path to FortiGate firmware v7...

Troubleshooting Tip: Authentication Failed with msg="User XXX failed in authentication" with Group 'N/A' when using Device(MAC Address) with any authentication group

11-27-2024
Description This article describes how to fix and to avoid the issue when using Device (MAC Address) with any authentication group in Firewall Policy. Scope FortiGate v6.4.x ,v7.2.x Solution Create a firewall policy with a Device (MAC Address) with a...

Troubleshooting Tip: Explicit Proxy GUI has been disabled automatically after rebooting FortiGate unit or upgrading FortiGate firmware version.

11-25-2024
Description This article describes how to avoid an issue where the gui-explicit-proxy setting via CLI command or Explicit Proxy via GUI of FortiGate has been disabled automatically after rebooting the FortiGate unit or upgrading the FortiGate firmwar...

Technical Tip: Can not access to FortiGate unit after setting cfg-revert-timeout value

10-28-2024
Description This article describes to fix and to avoid the issue when setting cfg-revert-timeout value, then can not access to FortiGate. Scope FortiGate v7.2.8 Solution This may occur when configuring cfg-revert-timeout via CLI commands as below. co...

Technical Tip: After auth-timeout reaches to the setting value, 'Time Left' value becomes 47721 day(s)

10-26-2024
Description This article describes some situations where it is necessary to configure auth-timeout with auth-timeout-type hard-timeout. But after auth-timeout value reaches to the setting value. “Time Left” at GUI of the user has been reduced until 0...
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