After our laptops update to Windows 10 v2004, they will no longer
connect to our WPA2-Enterprise FortiAP WiFi network. We have
troubleshooted and checked our RADIUS/NPS settings, and they are
correct. The users get authenticated, but the connection f...
Looking at our backups, PMF was previously set to "enabled" when we were
having the connection issues. Once I set it to "optional" the updated
laptops were then able to connect.
I believe we have figured out the solution. After running a network
monitor capture, I noticed the KeyData in Message 1 of the 4-way
handshake was PMKID KDE. After researching PMKID, I found this article
on Protected Management Frames:
https://docs.f...