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raksshaya
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‎12-19-2025
Last activity: Dec 19, 2025 9:51:48 AM
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Troubleshooting Tip: 'Please set auto-transport-threshold shorter than negotiate-timeout' error

11-27-2025
Description This article describes how to resolve the error 'Please set auto-transport-threshold shorter than negotiate-timeout' that appears when modifying VPN Phase 1 settings, such as IP address, DPD interval, or pre-shared key. Scope FortiGate. S...

Technical Tip: Customizing SSL VPN Authentication Timeout per User

07-28-2025
Description This article explains how to override the global SSL VPN authentication timeout in FortiGate by configuring custom authentication timeouts for individual local users. Scope FortiGate. Solution By default, when a user connects to SSL VPN, ...

Technical Tip: WhatsApp 'Couldn't Download Image. Try again. If the problem keeps happening, turn off Wi-Fi or remove VPN, or connect to a different Wi-Fi network' error

06-24-2025
Description This article describes how to resolve the error message 'Couldn't Download Image. Try again. If the problem keeps happening, turn off Wi-Fi or remove VPN, or connect to a different Wi-Fi network, which may appear when attempting to downlo...

Technical Tip: Preventing GeoIP-Based Policy Bypass in VIP Configurations

04-29-2025
Description The article focuses on resolving issues with GeoIP-based policies in VIP configurations where traffic is unexpectedly allowed, even outside the defined geographical locations, due to a mismatch between registered and physical IP locations...

Technical Tip: Creating Remote LDAP users in FortiGate using the Custom Active Directory attributes

03-14-2025
Description This article outlines the steps to find and create remote LDAP users in AD based on custom attributes, using a custom LDAP filter to retrieve the necessary user data. Scope FortiGate. Solution Go to User & Authentication -> User Definitio...
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