Troubleshooting Tip: Interface Bandwidth Widget Stuck in Loading State and encountering 'Bandwidth Monitoring Is Disabled For This Interface' Error

[raksshaya]

Description	This article explains how to resolve the issue of the interface bandwidth widget getting stuck in the loading state and the 'Bandwidth Monitoring is Disabled' error on the FortiGate dashboard.
Scope	FortiGate.
Solution	When creating an admin profile in FortiGate and granting access to a specific VDOM, the admin user may encounter issues while configuring interface bandwidth monitoring. Specifically, the widget may remain stuck in the loading state, or the error 'Bandwidth Monitoring is Disabled for This Interface' may appear. To resolve these issues, follow these steps: Addressing the Widget Loading State Issue: If the interface bandwidth widget remains stuck in the loading state when attempting to add it to the dashboard, it typically indicates that the admin profile lacks sufficient permissions to configure system settings. In this case, enable the 'read/write' permission for system configuration. This will grant the admin the necessary privileges to configure bandwidth monitoring and other system settings. Resolving the 'Bandwidth Monitoring is Disabled' Error: When an admin user tries to add the interface bandwidth monitor and encounters the error 'Bandwidth Monitoring is Disabled for This Interface'. It means that the required system setting has not been enabled for that interface. To resolve this, a super admin user must run specific commands in the global VDOM to enable bandwidth monitoring for the specific interface. config global   config system interface     edit <Interface name>        set monitor-bandwidth en     end After executing the commands, the interface bandwidth monitor will be visible and accessible.