This article describes Geo-location discrepancies observed on FortiWeb logs.
Scope
FortiWeb.
Solution
Before creating a TAC ticket, follow the following steps:
First, check the current GEO-IP database version using this command:
get system upd-db-version
Then update the GEO-IP database using the below command:
execute update fwdb
It is also possible to use the following command to update all the security databases:
execute update-now
If the Fortiweb still presents GEO-IP discrepancies, create a TAC ticket and upload the following information.
Configuration file: Go to System -> Maintenance -> Backup & Restore (Backup).
Debug logs : Go to System -> Config -> Features Visibility -> make sure Debug is enabled. Then go to System -> Maintenance -> Debug -> Download the file.
Test connectivity for the FortiGuard Services by executing the following commands:
