Created on
06-01-2020
03:52 AM
Edited on
03-19-2025
03:30 AM
By
Jean-Philippe_P
Description
This article describes how to format the FortiWeb and load the software version via TFTP if the password is lost.
Scope
FortiWeb.
Solution
Prepare the firmware image and TFTP server.
Warning: upgrade firmware image from the console, all the configuration in the unit will be lost.
Be sure that the configuration is backed up to another place before.
To connect to the CLI using a local console connection.
Serial line to connect to |
COM1 (or, if the computer has multiple serial ports, the name of the connected serial port). |
Speed (baud) | 9600 |
Data bits | 8 |
Stop bits | 1 |
Parity | None |
Flow control | None |
In the Category tree on the left, go to Session (not the sub-node, Logging), and from Connection type, select 'Serial'.
Select 'Open'.
Upgrade firmware from the bootloader configuration menu.
Press 'G' to select 'Get firmware image from TFTP Server'.
TFTP Server |
TFTP server IP address |
Local address | Local IP address |
Firmware name | Firmware name in TFTP server |
Related document:
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