Troubleshooting Tip: External Manual Input step fails to send email due to permission denied error

[nmathur]

Description	This article describes a solution for an external manual input step that fails to send an email and also for the following error in the fsr-workflow.log: Ignoring failure loading template engine customizations for app ansible_filters with message: Unhandled exception when retrieving DEFAULT_LOCAL_TMP: [Errno 13] Permission denied: '/var/cache/nginx/.ansible/tmp/ansible-local-9046rui02il6'. [Errno 13] Permission denied: '/var/cache/nginx/.ansible/tmp/ansible-local-9046rui02il6'
Scope	FortiSOAR 7.5.0 or 7.5.1.
Solution	When having this error: Ignoring failure loading template engine customizations for app ansible_filters with message: Unhandled exception when retrieving DEFAULT_LOCAL_TMP: [Errno 13] Permission denied: '/var/cache/nginx/.ansible/tmp/ansible-local-9046rui02il6'. [Errno 13] Permission denied: '/var/cache/nginx/.ansible/tmp/ansible-local-9046rui02il6' Resolve this issue, by running the following commands on the system: ausearch -c 'gunicorn' --raw | audit2allow -M my-gunicorn semodule -X 300 -i my-gunicorn.pp