Re: FortiSOAR MT_RegionalSOC license type in v7.6....

nmathur · 12-27-2024

Description This article describes how to upgrade a FortiSOAR externalized PostgreSQL database, both minor and major upgrades. Scope FortiSOAR v7.x. Solution Steps for a major upgrade of a FortiSOAR externalized PostgreSQL database, for example, from...

nmathur · 10-03-2024

Description This article describes a solution for an external manual input step that fails to send an email and also for the following error in the fsr-workflow.log: Ignoring failure loading template engine customizations for app ansible_filters with...

nmathur · 09-06-2024

Description This article describes that FortiSOAR audit logs are not being forwarded to FortiSIEM. The Gateway service writes audit logs on this socket: /run/systemd/journal/syslog This socket is absent on systems with a fresh installation of Rocky L...

nmathur · 06-28-2024

Description This article decribes the issue when running a custom Jinja function in FortiSOAR release 7.5.0, the following error is thrown:'Argument 'v1' has incorrect type (expected str, got NoneType)'. Scope FortiSOAR v7.5.0. Solution Step 1: Downl...

nmathur · 06-07-2024

Description This article describes how to upgrade OS packages in a FortiSOAR instance running on Red Hat Enterprise Linux. Scope FortiSOAR. Solution For users who are using FortiSOAR installed on Rocky Linux, the FortiSOAR team issues security patche...

nmathur · 09-19-2024

@malayamanas : We have enhanced the License Manager documentation (did not introduce any new terminologies for the licenses) to align with the existing terminology in the Ordering Guide since the introduction of the multitenant SKUs. This change simp...

nmathur · 09-18-2024

@malayamanas I have created a doc mantis to add the mapping of the licensing name updates to the 7.6.0 docs. Once updated I will republish the document

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Technical Tip: Upgrading a FortiSOAR externalized PostgreSQL database

Troubleshooting Tip: External Manual Input step fails to send email due to permission denied error

Technical Tip: Audit logs are not being forwarded

Troubleshooting Tip: How to solve a custom Jinja function execution error

Technical Tip: How to upgrade OS Packages in a FortiSOAR instance running on RHEL