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nmathur
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‎07-02-2024
Last activity: Jul 2, 2024 5:38:47 PM
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Troubleshooting Tip: How to solve a custom Jinja function execution error

06-28-2024
Description This article decribes the issue when running a custom Jinja function in FortiSOAR release 7.5.0, the following error is thrown:'Argument 'v1' has incorrect type (expected str, got NoneType)'. Scope FortiSOAR v7.5.0. Solution Step 1: Downl...

Technical Tip: How to upgrade OS Packages in a FortiSOAR instance running on RHEL

06-07-2024
Description This article describes how to upgrade OS packages in a FortiSOAR instance running on Red Hat Enterprise Linux. Scope FortiSOAR. Solution For users who are using FortiSOAR installed on Rocky Linux, the FortiSOAR team issues security patche...

Troubleshooting Tip: After updating to FortiSOAR 7.4.2 or 7.4.3, the existing users' dashboard being unable to log onto FortiSOAR's UI

03-07-2024
Description This article describes the steps to resolve the issue of the current users' dashboard being unable to log onto FortiSOAR's UI. Scope FortiSOAR instances that have been upgraded to 7.4.2 or 7.4.3. Solution To resolve this issue, carry out ...

Troubleshooting Tip: After updating to FortiSOAR v7.4.3, FortiSOAR is logging out when multiple tabs of the application is open in the same browser

03-07-2024
Description This article describes how to apply the attached UI patch, after upgrading to FortiSOAR release 7.4.3 to fix the logout issue when multiple tabs of applications are open in the same browser. Scope FortiSOAR instances that have been upgrad...

Troubleshooting Tip: FortiSOAR login page is not visible after upgrading to FortiSOAR 7.4.2 using the FortiCloud platform

10-06-2023
Description This article describes how to resolve the issue of the login page not being visible after upgrading to FortiSOAR 7.4.2 using the FortiCloud platform. Scope FortiSOAR Cloud v7.4.2. Solution After upgrading to FortiSOAR 7.4.2 on FortiCloud,...
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