Description This article describes how to troubleshoot the ‘certificate
verification’ error, which causes failures of connectors’ health checks
and actions even for trusted certificates. This issue occurs in systems
that have been upgraded from Forti...
Description This article describes how to troubleshoot the error
'Internal server error during playbook execution'. When the '500
Internal Server Error during a playbook execution' error is displayed
while executing playbooks, it signifies that Forti...
Description This article describes how to clear all FortiSOAR logs, even
though purging of workflow logs is configured in the following cases: -
The pgSQL database is full. - PostgreSQL is unavailable due to no space.
- The purging of workflow logs g...
Description This article describes that rules queues are not getting
cleared when data is continuously ingested, which generates a workflow
queue and causes a performance impact on the FortiSOAR system. Scope
Fresh installations of FortiSOAR 7.2.0.No...
Description The 'AuditLog Cleanup' playbook or any other playbooks that
directly access the Gateway API will fail once you have installed the
Security Patch (nginx-security-patch) since this security patch has
blocked improper access control on the G...