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nmathur
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‎03-07-2024
Last activity: Mar 7, 2024 4:18:37 PM
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Troubleshooting Tip: After updating to FortiSOAR 7.4.2 or 7.4.3, the existing users' dashboard being unable to log onto FortiSOAR's UI

03-07-2024
Description This article describes the steps to resolve the issue of the current users' dashboard being unable to log onto FortiSOAR's UI. Scope FortiSOAR instances that have been upgraded to 7.4.2 or 7.4.3. Solution To resolve this issue, carry out ...

Troubleshooting Tip: After updating to FortiSOAR v7.4.3, FortiSOAR is logging out when multiple tabs of the application is open in the same browser

03-07-2024
Description This article describes how to apply the attached UI patch, after upgrading to FortiSOAR release 7.4.3 to fix the logout issue when multiple tabs of applications are open in the same browser. Scope FortiSOAR instances that have been upgrad...

Troubleshooting Tip: FortiSOAR login page is not visible after upgrading to FortiSOAR 7.4.2 using the FortiCloud platform

10-06-2023
Description This article describes how to resolve the issue of the login page not being visible after upgrading to FortiSOAR 7.4.2 using the FortiCloud platform. Scope FortiSOAR Cloud v7.4.2. Solution After upgrading to FortiSOAR 7.4.2 on FortiCloud,...

Troubleshooting Tip: Connector Packages are missing after updating FortiSOAR on Docker platforms to version 7.4.2

10-06-2023
Description This article describes how to troubleshoot the issue of missing connector packages that occur after upgrading FortiSOAR on Docker platforms to version 7.4.2. Scope FortiSOAR Dockers 7.4.2. Solution Post-upgrade of FortiSOAR on Docker plat...

Troubleshooting Tip: After upgrading to 7.4.1, previously added custom functions are not visible in the playbooks while using the Dynamic Values Window

08-08-2023
Description This article describes how to fix the issue of existing custom expressions not being available in the Dynamic Values, after upgrading to FortiSOAR release 7.4.1 from any release prior to 7.4.1. Release 7.4.1 has introduced a user-friendly...
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