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Description This article describes how to troubleshoot the error 'Internal server error during playbook execution'. When the '500 Internal Server Error during a playbook execution' error is displayed while executing playbooks, it signifies that Forti...

Description This article describes how to clear all FortiSOAR logs, even though purging of workflow logs is configured in the following cases: - The pgSQL database is full. - PostgreSQL is unavailable due to no space. - The purging of workflow logs g...

Description This article describes that rules queues are not getting cleared when data is continuously ingested, which generates a workflow queue and causes a performance impact on the FortiSOAR system. Scope Fresh installations of FortiSOAR 7.2.0.No...

Description The 'AuditLog Cleanup' playbook or any other playbooks that directly access the Gateway API will fail once you have installed the Security Patch (nginx-security-patch) since this security patch has blocked improper access control on the G...

Description This article describes the course of action that can be taken when faced with the following error while deploying FortiSOAR Cloud: 'Unable to provision the VM instance. Failed to assign instance'. Scope All FortiSOAR Cloud releases. Solut...