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nmathur · 06-01-2023

Description This article describes how to fix the nginx SSL Depreciation warnings that appear in logs for FortiSOAR releases that have been upgraded from 5.2.0 and earlier to 7.x series. The nginx SSL Depreciation warnings such as the following inclu...

nmathur · 02-26-2023

Description This article describes that ElasticSearch service does not come up after upgrading to FortiSOAR 7.3.1, and the ElasticSearch logs contain the following error: 'cannot upgrade node because incompatible indices created with version'. Scope ...

nmathur · 02-16-2023

Description This article describes that Elasticsearch backup fails while backing up Elasticsearch data on a FortiSOAR instance that had been upgraded from 7.2.x to 7.3.x. Scope FortiSOAR instance that had been upgraded from 7.2.x to 7.3.x. Solution T...

nmathur · 11-09-2022

Description This article describes how to troubleshoot the ‘certificate verification’ error, which causes failures of connectors’ health checks and actions even for trusted certificates. This issue occurs in systems that have been upgraded from Forti...

nmathur · 09-14-2022

Description This article describes how to troubleshoot the error 'Internal server error during playbook execution'. When the '500 Internal Server Error during a playbook execution' error is displayed while executing playbooks, it signifies that Forti...

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Troubleshooting Tip: Fixing the nginx conf SSL Depreciation warning for FortiSOAR releases 5.2.0 and earlier

Troubleshooting Tip: ElasticSearch does not come up after upgrading to FortiSOAR 7.3.1

Technical Tip: Elasticsearch backup fails while backing up Elasticsearch data on a FortiSOAR instance that had been upgraded from 7.2.x to 7.3.x

Troubleshooting Tip: Failure of connectors’ health check and actions even for trusted certificates

Troubleshooting Tip: Troubleshooting the 'Internal server error during playbook execution' issue

Technical Note: Failure to deploy license while Fo...