FortiNAC
NOTE: FortiNAC is now named FortiNAC-F. For post-9.4 articles, see FortiNAC-F. FortiNAC is a zero-trust network access solution that provides users with enhanced visibility into the Internet of Things (IoT) devices on their enterprise networks.
cmaheu
Staff
Staff
Article Id 192434
Description
In a multiple appliance system with a Network Control Manager (NCM), communication issues can occur between the Control Manager and the managed appliances over a WAN link.

Symptoms include but are not limited to:
  • Hosts incorrectly failing scans if Endpoint Compliance Policy was modified and resync performed during their scan.
  • Connection between appliance and Control manager hanging.
  • Control Manager /bsc/logs/output.mom logs contain CORBA COMM_FAILURE messages with "java.net.SocketException: Connection reset" and "java.net.ConnectException: Connection timed out" errors.



Scope
Version: 8.x, 9.x

Solution
Workaround:  If host incorrectly failed due to a policy modification and resync during scan, rescan the host.


Solution:  Currently under investigation. 


ID 0686910

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