| Description | This article describes how to resolve FortiNAC dropping RADIUS RADSEC packets due to 'invalid Message-Authenticator! (The shared secret is incorrect.)' errors are seen in radius.log. |
| Scope | FortiNAC-C, FortiNAC-F versions v7.2.1+, v7.4+,v 7.6+ and future versions. |
| Solution |
Check 'radius.log' for an error message similar to the following:
'Dropping packet without response because of error: Received packet from 10.0.13.71 with invalid Message-Authenticator! (The shared secret is incorrect.) (from client 10.0.13.71)'.
RADSEC uses a fixed string for the shared secret - the fixed string is 'radsec'.
Add/modify the secret 'radsec' as the RADIUS secret in the model configuration of your network devices in Network -> Inventory.
Related document: |
