FortiMonitor is a holistic, SaaS-based digital experience and network performance monitoring solution which combines monitoring, network incident management, automation, and network configuration management into a single source of truth
Article Id 258803
Description This guide offers a step-by-step solution to address a traceback error that may occur during the registration or upgrade of the OnSight instance. 
Scope FortiMonitor, OnSight.

Traceback error log when pulling docker image


When registering or upgrading OnSight, a traceback error may occur: 


Pulling latest Collector image, version 2023.02.4
Traceback (most recent call last):

File "/usr/local/lib/python3.7/site-packages/docker/api/", line 268, in _raise_for_status


File "/usr/local/lib/python3.7/site-packages/requests/", line 1021, in raise_for_status

raise HTTPError(http_error_msg, response=self)

requests.exceptions.HTTPError: 404 Client Error: Not Found for url: http+docker://localhost/v1.41/images/create?tag=2023.02.4&fromImage=panopta%2Fonsight-collector


Resolve the traceback error


To resolve the traceback error, follow these steps:
1) Pull the latest OnSight manager and collector by running the following docker commands: 


docker pull panopta/onsight-collector:latest
docker pull panopta/onsight-mgr:latest


2) Verify that the latest images for OnSight were successfully pulled: 


docker images


3) Reattempt the OnSight registration or upgrade by running one of the following commands, respectively:


onsight register


onsight upgrade


4) Verify that OnSight is running properly with the following command:


onsight status