Troubleshooting Tip: Resolving an OnSight traceback error when pulling the image

[kmo]

Description	This guide offers a step-by-step solution to address a traceback error that may occur during the registration or upgrade of the OnSight instance.
Scope	FortiMonitor, OnSight.
Solution	Traceback error log when pulling docker image When registering or upgrading OnSight, a traceback error may occur:  Pulling latest Collector image, version 2023.02.4 Traceback (most recent call last): File "/usr/local/lib/python3.7/site-packages/docker/api/client.py", line 268, in _raise_for_status response.raise_for_status() File "/usr/local/lib/python3.7/site-packages/requests/models.py", line 1021, in raise_for_status raise HTTPError(http_error_msg, response=self) requests.exceptions.HTTPError: 404 Client Error: Not Found for url: http+docker://localhost/v1.41/images/create?tag=2023.02.4&fromImage=panopta%2Fonsight-collector Resolve the traceback error To resolve the traceback error, follow these steps:   1) Pull the latest OnSight manager and collector by running the following docker commands:  docker pull panopta/onsight-collector:latest docker pull panopta/onsight-mgr:latest 2) Verify that the latest images for OnSight were successfully pulled:  docker images 3) Reattempt the OnSight registration or upgrade by running one of the following commands, respectively: onsight register onsight upgrade 4) Verify that OnSight is running properly with the following command: onsight status