This article describes the troubleshooting steps to take when encountering errors with cloning a policy package.
In some cases, when the user failed to clone an existing policy package, the output of the GUI does not pinpoint where the error lies.
Run the following debug commands and clone the policy one more time.
diagnose debug application securityconsole 255
diagnose debug enable
From the debug output, it is possible to identify the error with the Internet Service Name: CrowdStrike-CrowdStrike.Cloud. Upon checking the Internet Services on FortiManager, the valid Internet Service should be CrowdStrike-CrowdStrike.Falcon.Cloud.
Edit the Internet Service entry to use the correct one in the policy package.
After that, the policy package can be cloned successfully.
The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.