FortiMail
FortiMail provides advanced, multi-layer protection against the full spectrum of email-borne threats
gcortes1
Staff
Staff
Article Id 342632
Description

This article describes the issue when running a sniffer in FortiMail in versions 7.0 and higher the following error message is displayed: 'scan captured pcap file error'.

 

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Scope FortiMail 7.0.x, 7.2.x, 7.4.x.
Solution

This message is not an error that affects the functionality of the sniffer, it only indicates that there is no PCAP file.

The way to prevent the message from being displayed is as follows:

Go to: System -> Utility -> Traffic Capture -> Create a new capture and leave it in the stop state.

 

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Execute the instruction again:

 

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The error message no longer appears.