FortiMail
FortiMail provides advanced, multi-layer protection against the full spectrum of email-borne threats
nagarajs_FTNT
Article Id 330541
Description This article describes how to view the Delivery status of Mail in the History log.
Scope FortiMail v7.6.
Solution

From version 7.6.0 onwards, the history log can display the delivery status of each email.

 

The status is stored in a dedicated database and this feature is not enabled by default.
To enable this setting Go to System -> Mail Setting -> SMTP Service and enable 'Delivery tracking'.

 

Tracking1.JPG

 

In the example History logs below, it is possible to see the statuses as follows:

  • Blocked.
  • Failed.
  • Queued.
  • Delivered.

 

History_log.JPG