Description | This article describes why SD-WAN rules with route-tags might not match after SD-WAN reset. |
Scope | FortiGate in 7.2. |
Solution |
If the following command is run to reset application control cache and route-tags for any reason, the SD-WAN rules with route-tags will stop working.
diagnose sys sdwan reset
Here, as an example, there are three SD-WAN members (port1, port8, port9).
The FortiGate is configured to use port1 for traffic matching route-tag 10 (in the following example only 8.8.8.8), and port9 or port 8 for all other traffic.
FGT-7-2 # show system sdwan
config system sdwan
set status enable
config zone
edit "virtual-wan-link"
next
end
config members
edit 1
set interface "port8"
set gateway 10.5.255.254
next
edit 2
set interface "port9"
set gateway 10.5.191.254
next
edit 3
set interface "port1"
set gateway 10.134.19.165
set priority 100
next
end
[...]
config service
edit 1
set name "Tag-10"
set route-tag 10
set priority-members 3
next
edit 2
set name "all-to-internet"
set dst "all"
set priority-members 2 1
next
end
end
Checking the SD-WAN service, only 8.8.8.8 matches rule 1, as it is the only address matching the route-tag 10.
FGT-7-2 # diagnose sys sdwan service
Service(1): Address Mode(IPV4) flags=0x200 use-shortcut-sla
Tie break: cfg
Gen(1), TOS(0x0/0x0), Protocol(0: 1->65535), Mode(manual)
Members(1):
1: Seq_num(3 port1), alive, selected
Route tag address(1):
8.8.8.8-8.8.8.8
Service(2): Address Mode(IPV4) flags=0x200 use-shortcut-sla
Tie break: cfg
Gen(1), TOS(0x0/0x0), Protocol(0: 1->65535), Mode(manual)
Members(2):
1: Seq_num(2 port9), alive, selected
2: Seq_num(1 port8), alive, selected
Dst address(1):
0.0.0.0-255.255.255.255
After resetting the SD-WAN, SD-WAN rule 1 is not matching any traffic:
FGT-7-2 # diagnose sys sdwan reset
All SD-WAN application ctrl internet service cache and route-tag address cache will be clean out.
Do you want to continue? (y/n)y
FGT-7-2 # diagnose sys sdwan service
Service(1): Address Mode(IPV4) flags=0x200 use-shortcut-sla
Tie break: cfg
Gen(1), TOS(0x0/0x0), Protocol(0: 1->65535), Mode(manual)
Service disabled caused by no destination.
Members(1):
1: Seq_num(3 port1), alive, selected
Service(2): Address Mode(IPV4) flags=0x200 use-shortcut-sla
Tie break: cfg
Gen(1), TOS(0x0/0x0), Protocol(0: 1->65535), Mode(manual)
Members(2):
1: Seq_num(2 port9), alive, selected
2: Seq_num(1 port8), alive, selected
Dst address(1):
0.0.0.0-255.255.255.255
Solution:
This is normal behavior, as route-tags are learned by BGP, not from the sdwan daemon, and resetting SD-WAN will lose this information.
If this occurs, to solve the issue, the BGP service must be restarted as well.
In this example, after restarting BGP, SD-WAN rules with route-tags are going to match again the correct addresses.
FGT-7-2 # execute router clear bgp all
FGT-7-2 # diagnose sys sdwan service
Service(1): Address Mode(IPV4) flags=0x200 use-shortcut-sla
Tie break: cfg
Gen(2), TOS(0x0/0x0), Protocol(0: 1->65535), Mode(manual)
Members(1):
1: Seq_num(3 port1), alive, selected
Route tag address(1):
8.8.8.8-8.8.8.8
Service(2): Address Mode(IPV4) flags=0x200 use-shortcut-sla
Tie break: cfg
Gen(1), TOS(0x0/0x0), Protocol(0: 1->65535), Mode(manual)
Members(2):
1: Seq_num(2 port9), alive, selected
2: Seq_num(1 port8), alive, selected
Dst address(1):
0.0.0.0-255.255.255.255
Note: Restarting BGP is traffic affecting, as the BGP connection will be teared down and will need to be re-established.
Note: This is only valid for 7.2 or below. From 7.4, the route-tag handling has been redesigned (Add route tag address objects) and an SD-WAN reset will not lose route-tag information.
Related articles:
Using BGP tags with SD-WAN rules (for 7.2 or earlier) |
The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.
Copyright 2025 Fortinet, Inc. All Rights Reserved.