FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
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Staff
Article Id 353688
Description

 

This article describes how to trigger an IoT database update when the automatic update is not working as expected.

 

Scope

 

FortiGate.

 

Solution

 

In some cases, after purchasing an IoT Detect Definitions license or after an upgrade, the IoT database shows as not updated:

 

diagnose autoupdate versions

IoT Detect Definitions
---------
Version: 0.00000

 

Makes sure that the following requirements are fulfilled.

 

The FortiGate must:

  • Be registered with FortiCare.

  • Be connected to an anycast FortiGuard server.

  • Have device detection enabled in at least one interface.

If the IoT database is still not updated, enable application control in one of the existing policies or create a new dummy policy with application control enabled. Afterwards, trigger the update attempt again and check again after using the following commands:

 

diag debug application update -1
diag debug enable
exec update-now
diag debug disable
diag debug reset

 

After that, the status of the definitions should show as below:

 

diagnose autoupdate versions

IoT Detect Definitions
---------
Version:28.89100 
signed
Contract Expiry Date: 
Last Updated using manual update on 
Last Update Attempt: 
Result: Updates Installed

 

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