Troubleshooting Tip: FortiView is not visible in GUI dashboard of new VDOM

yangw · ‎04-18-2023

Description

This article describes how to solve the issue when FortiView is only visible in root VDOM but not in new VDOM.

Scope

FortiOS 6.4.

Solution

The FortiView is visible in root VDOM:

But not in 'other' VDOM:

The GUI dashboard setting is under the administrator account (Global view) in multiple VDOM configurations.

In the configuration below, the GUI dashboard 'FortiView Sources' got two items for different VDOMs under the administrator account setting however all of it have been assigned to root VDOM which caused it to be not visible in 'other' VDOM.

# config system admin
edit "admin"
set accprofile "super_admin"
set vdom "root"
# config gui-dashboard
edit 6
set name "FortiView Sources"
set vdom "root" <-
set layout-type standalone
set csf disable
# config widget
edit 1
set type fortiview
set width 6
set height 3
set fortigate "all"
set fortiview-type "source"
set fortiview-sort-by "bytes"
set fortiview-timeframe "hour"
set fortiview-visualization "table"
next
end
next
...
edit 18
set name "FortiView Sources"
set vdom "root <-
set layout-type standalone
set csf disable
# config widget
edit 1
set type fortiview
set width 6
set height 3
set fortiview-type "source"
set fortiview-sort-by "bytes"
set fortiview-timeframe "hour"
set fortiview-visualization "table"
next
end
next

The GUI status can be fixed by correcting the setting of the VDOM name and then logging out and back into GUI.

# config system admin
edit admin
# config gui-dashboard
edit 18
set vdom 'other' <-
end
end