| Description |
This article explains how to fix an issue where the FortiClient stops loading at 31% and displays the error 'Unable to establish VPN connection. The VPN server may be unreachable (-6005)'. |
| Scope | FortiClient V6.0 and above. |
| Solution |
Screenshot of the error:
This error may occur with Two-Factor Authentication after accepting the token code or after entering the answer to a security question. The time limit reaches 0 while authenticating, triggering this error.
To fix it, increase the remote authentication timer with the following CLI commands:
# config system global set remoteauthtimeout 60 end
'60' is a recommended value which will give 120 seconds for the authentication process to complete. The default is 5. Use any desired and suitable value. |
