FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
ssanga
Staff
Staff
Article Id 358937
Description This article describes an issue where the 'node' daemon consumes high CPU resources when multiple administrators are logged into multiple downstream devices within a Security Fabric. This can result in slow loading of the FortiGate GUI pages.
Scope FortiGate v7.2.8.
Solution

When multiple administrators are logged into multiple downstream devices in a Security Fabric, the 'node' daemon exhibits high CPU utilization, leading to slow GUI access.
This issue is specifically triggered when multiple administrators are logged into multiple FortiGate devices in Security Fabric.

diag sys top 2 50
Run Time: 4 days, 12 hours and 36 minutes
7U, 0N, 3S, 89I, 0WA, 0HI, 1SI, 0ST; 48292T, 30340F
node 6725 R 98.5 2.1 15

The following event log 22042 entries may appear in the 'node' debugs:

[node Event Log - 1710771306 info] - Received event log 22042
[node Web Authentication - 1710771308 info] - Request is authorized with cookie.
.
.
[node Event Log - 1710771321 info] - Received event log 22042
[node Web Authentication - 1710771324 info] - Request is authorized with cookie.


This issue is currently under investigation by the development team. The article will be updated with the latest information once a fix is available.

Workaround:


Disconnect the other concurrent administrator sessions following the article:
Technical Tip: Multiple ways to list and disconnect administrators logged in to a FortiGate

Logs required by FortiGate TAC for investigation:

 

 

  1. Debugs:

 


diagnose debug application nodejs -1
diagnose debug enable
< Wait for 5-10 minutes. >
diagnose debug disable
get sys admin list
diagnose sys top 2 50 (Press control+C to stop.)

 

  1. TAC Report:

 

execute tac report

 

  1. Configuration file of the FortiGate.

  2. FortiGate Support Tool data.
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