Created on 11-20-2024 09:34 PM Edited on 12-02-2024 07:02 AM By Jean-Philippe_P
Description | This article describes how to resolve an issue observed in v7.4.3, v7.4.4, or v7.6.0, where the 'authd' process consumes high CPU and results in authentication issues. |
Scope | FortiGate v7.4.3, v7.4.4, v7.6.0. |
Solution |
After upgrading to v7.4.3, v7.4.4, or v7.6.0, SSL VPN users utilizing Azure SAML authentication may encounter VPN connection issues due to the 'authd' daemon consuming high CPU.
The problem can be verified by examining the logs as outlined below:
diagnose sys top 3 40
Killing the 'authd' daemon (fnsysctl killall authd) temporarily reduces CPU utilization significantly. However, CPU usage spikes again when a user attempts to initiate a SAML VPN connection. This issue has been resolved in versions:
Note that these timelines for firmware release are estimates and may be subject to change.
Logs required by FortiGate TAC for investigation:
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