Description |
This article describes that Wireless devices are unable to connect with SSID in FortiGate. |
Scope | All Fortigate Firmware |
Solution |
Topology: Device (20:16:b9:0f:9f:e2)-------FortiAP------ Fortiswitch--------(Fortigate1)<-------s2s tunnel---------->(Fortigate2)
Run the following wireless debugs on FortiGate:
diagnose debug application fnbamd -1
After running the above debugs, the EAPOL frame was sent after this event, shortly after, and this is what it shows:
382: 2024-03-11 13:43:46 98145.736 2024-03-11 13:43:46 HOSTAPD: <0>10.10.9.50:5246<1-0> STA 20:16:b9:0f:9f:e2 CAPWAP: associated2024-03-11 13:43:46 RSN: Trying to use non-FT AKM suite, but MDIE included
In the packet capture, FT means 'Fast Transfer' and the packet includes something called 'Mobility Domain' which is what the MDIE stands for, which we suspect is information in the packet that ties in with Fast Transfer.The WIFI client is trying to do something that is illegal:
Update the wifi driver in the end machine and FortiGate.In wireless-controller vap configuration, make sure that pmf is set to optional:
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