Description
This article helps to mitigate:
- Issues in establishing SSL VPN on Windows server.
- Issues in establishing SSL VPN on the other Windows with enabling high security level on Internet Options.
Error 'Unable to establish the VPN connection. The VPN server may be unreachable. (-14)' on FortiClient 6.2 can appear.
Solution
This article helps to mitigate:
- Issues in establishing SSL VPN on Windows server.
- Issues in establishing SSL VPN on the other Windows with enabling high security level on Internet Options.
Error 'Unable to establish the VPN connection. The VPN server may be unreachable. (-14)' on FortiClient 6.2 can appear.
Error 'Unable to logon to
the server. Your user name or password may not be configure properly for this
connection. (-12)' on FortiClient 6.0 can appear.
On VPN Events log, there is login successfully then tunnel connection setup timeout.
Output from debug SSLVPN:
rmt_web_auth_info_parser_common:470 no session id in auth info
rmt_web_access_check:723 access failed, uri=[/remote/fortisslvpn],ret=4103,
Solution
And Internet zone in internet options will be forced to set 'High' as security level.In order to solve this issue, disable IE enhanced security configuration then reduce security level from 'High' to 'Medium-high' or 'Medium'.
