# execute ping logctrl1.fortinet.comValidate FortiCloud log state.
PING logctrl1.fortinet.com (208.91.113.103)
# diagnose test application miglogd 20Problem cause is because of connection timeout with the TCP connection during when logs are retrieved from FortiCloud.
Home log server:
Address: 208.91.113.194:514, st: up
oftp status: established
spos: 521, slen: 521
rpos: 24, rlen: 24
Alternative log server:
Address: 208.91.113.101:514, st: unknown
oftp connection haven't been established
Active log server: HOME
Number of log task: 0
Number of task in list: 0
Debug zone info:
Server IP: 208.91.113.194
Server port: 514
Server status: up
Log quota: 102400MB
Log used: 394MB
Daily volume: 20480MB
FDS arch pause: 0
fams archive pause: 0
stats: total=610774, acked=610774, discard=0, rejected=0
# config log fortiguard settingIncreasing the timeout will keep the TCP connection towards the FortiCloud stable.
(setting) # show full-configuration
config log fortiguard setting
set status enable
set upload-option realtime
set enc-algorithm high
set source-ip 0.0.0.0
set conn-timeout 60 <----- (Range is from 1 to 3600 in sec.
end
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