| Description |
This article describes how to troubleshoot IPsec VPN tunnel establishment failures between FortiGate and SonicWall firewalls after migration from SonicWall to FortiGate using FortiConverter. |
| Scope |
FortiGate and SonicWall with IPsec Tunnels, FortiConverter. |
| Solution |
Symptoms:
The IPsec VPN tunnel fails to establish between FortiGate and SonicWall.
IKE debug output shows the following error:
ike V=root:0:a69ff508e55753df/0000000000000000:1369: protocol id = ISAKMP: ike V=root:0:a69ff508e55753df/0000000000000000:1369: trans_id = KEY_IKE ike V=root:0:a69ff508e55753df/0000000000000000:1369: type=OAKLEY_ENCRYPT_ALG, val=3DES_CBC. ike V=root:0:a69ff508e55753df/0000000000000000:1369: type=OAKLEY_HASH_ALG, val=SHA. ike V=root:0:a69ff508e55753df/0000000000000000:1369: type=AUTH_METHOD, val=PRESHARED_KEY. ike V=root:0:a69ff508e55753df/0000000000000000:1369: type=OAKLEY_GROUP, val=MODP1024. ike V=root:0:a69ff508e55753df/0000000000000000:1369: SA proposal chosen, matched gateway Tunnel ike V=root:0:Tunnel:1361: negotiation timeout, deleting ike V=root:0:Tunnel:1369: ignoring unsupported INFORMATIONAL message 0.
Packet capture reveals that the SonicWall device sends a 'NO SA PROPOSAL CHOSEN' notification to the FortiGate, which appears in the debug as 'ignoring unsupported INFORMATIONAL message'.
Environment:
Cause:
In IKEv1 Aggressive mode, the negotiation consists of three messages.
The root cause is a mismatch in peer ID configuration between the two devices. FortiGate does not support the SonicWall-specific 'Firewall Identifier' peer ID type. SonicWall treats the Firewall Identifier as its own proprietary serial number. When migrating from SonicWall to FortiGate using FortiConverter, this setting is not compatible with FortiGate and causes authentication failures even when the pre-shared key is correct.
The FortiGate accepts the initial proposal (confirming that the pre-shared key is correct), but authentication fails due to an incompatibility in peer ID types.
Solution:
Change the peer ID type configuration on the SonicWall device from 'Firewall Identifier' to 'Key ID' or another compatible type.
Ensure that both FortiGate and SonicWall use the same peer ID type and values. |
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