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For more information regarding the Operational Technology Service entitlement, refer to Operational Technology Security Service Entitlement.
If the FortiGate has a valid Operational Technology (OT) Security Service license, but the OT database signatures are not updated, follow the below steps.
- Check the Operational Technology (OT) Security Service license.
From GUI:
Navigate to System -> FortiGuard.

If the Operational Technology (OT) Security Service license under System -> FortiGuard is not visible, enable the Operational Technology (OT) Security Service under System -> Feature Visibility -> In the Additional Features section -> enable Operational Technology (OT) or enable it from CLI.
config system settings set gui-ot enable end
From CLI:
get sys fortiguard-service status NAME VERSION LAST UPDATE METHOD EXPIRE AV Engine 7.021 signed 2023-10-27 00:29:00 manual Virus Definitions 1.000 signed 2018-04-09 19:07:00 manual Extended set 1.000 signed 2018-04-09 19:07:00 manual Extreme set 1.000 signed 2018-04-09 19:07:00 manual AI/Machine Learning Malware Detection Model 0.000 2001-01-01 00:00:00 manual Flow-based Virus Definitions 1.000 signed 2018-04-09 19:07:00 manual Attack Definitions 6.741 signed 2015-12-01 02:30:00 manual Attack Extended Definitions 6.741 signed 2015-12-01 02:30:00 manual IPS Malicious URL Database 1.001 signed 2015-01-01 01:01:00 manual IPS/FlowAV Engine 7.524 signed 2023-11-27 18:30:00 manual Application Definitions 6.741 signed 2015-12-01 02:30:00 manual FMWP Definitions 0.000 2001-01-01 00:00:00 manual OT Threat Definitions 6.741 signed 2015-12-01 02:30:00 manual IoT Detect Definitions 0.000 signed 2022-08-17 18:31:00 manual OT Detect Definitions 0.000 2001-01-01 00:00:00 manual OT Patch Definitions 0.000 2001-01-01 00:00:00 manual Proxy Attack Definitions 6.741 signed 2015-12-01 02:30:00 manual Proxy Attack Extended Definitions 6.741 signed 2015-12-01 02:30:00 manual Proxy Application Definitions 6.741 signed 2015-12-01 02:30:00 manual
diagnose autoupdate versions | grep OT -A7 OT Threat Definitions --------- Version: 6.00741 signed Contract Expiry Date: Wed Aug 21 2024 Last Updated using manual update on Tue Dec 1 02:30:00 2015 Last Update Attempt: n/a Result: Updates Installed
-- OT Detect Definitions --------- Version: 0.00000 Contract Expiry Date: Wed Aug 21 2024 Last Updated using manual update on Mon Jan 1 00:00:00 2001 Last Update Attempt: n/a Result: Updates Installed
OT Patch Definitions --------- Version: 0.00000 Contract Expiry Date: Wed Aug 21 2024 Last Updated using manual update on Mon Jan 1 00:00:00 2001 Last Update Attempt: n/a Result: Updates Installed
- To update the OT signatures in IPS and application control, include OT signatures by setting 'exclude-signatures' to 'none'. By default, this is set to 'ot':
FGT-VM # conf ips global
FGT-VM (global) # set exclude-signatures none No signatures excluded. ot Exclude ot signatures.
FGT-VM (global) # set exclude-signatures none
FGT-VM (global) # end
FGT-VM #
Before v7.4.1, the OT signatures are included in Industrial Attack Definitions. Previously, the commands were:
config ips global
set exclude-signatures {none | industrial}
end
- Apply the IPS and Application Control profile to at least one firewall policy to update the database. If IPS and Application Control are already applied to the firewall policy, proceed to the next step. The IPS and Application Control are required to be applied to a firewall policy. Otherwise, the definitions won't be updated.
- For the 'OT device identification definitions' and 'OT vulnerability correlation definitions & virtual patching signatures' versions to be updated, make sure device detection is enabled on at least one interface for the signature version to be updated.

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Run the commands below to manually update the signatures:
diagnose debug reset diagnose debug application update -1 diagnose debug enable exec update-now
6. Leave the commands running for 3-5 minutes. Once the update is successful, disable debug:
diagnose debug disable
7. Check again the OT entitlements. The Operational Technology databases are now updated:
From GUI:
Navigate to System -> FortiGuard.

From CLI:


If the issue persists, open a TAC case for further investigation.
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