FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
mzainuddinahm
Staff & Editor
Staff & Editor
Article Id 202748
Description This article describes how to set up two-factor authentication to increase the security of the method for remote access.  
Scope A two-factor authentication code will be generated by the FortiToken App.  
Solution

An email will be sent from the FortiGate admin who has configured 2-factor authentication for a user name.

 

There is an 'Activation Code' that will be necessary in the instructions below.

 

2022-01-07 11_47_55-fortitoken activation - Google Search.png

 

  • Install the FortiToken software on the smartphone. For both the iPhone and Android phones search for FortiToken from the App Store and then install the app on the phone.
  • Configure the App.
 

2022-01-07 11_51_34-fortitoken app - Google Search.png

  • It is possible to install the Token by scanning the attachment on the email above (3) or manually entering the activation key (4).

 

2022-01-07 11_54_04-Fortinet - Setup FortiToken on a Smartphone.png

 

  • If the Scan Barcode option is chosen, Scan the attached QR code received from the activation email.  The app should auto-scan the barcode.
  • If the Enter Manually option is chosen, (4) tap Fortinet.

 

2022-01-07 11_57_25-Technical Tip_ How to activate FortiToken manually... - Fortinet Community.png

 

  • Enter the email and the activation code from the email, When complete, select 'Add Account'.

 

2022-01-07 11_58_44-Technical Tip_ How to activate FortiToken manually... - Fortinet Community.png

 

  • Once completed, on the main screen of the app a 2-factor code can be found being generated.

 

2022-01-07 12_00_17-FortiToken - Bezpieczna praca zdalna - Wsparcie i wdrożenie _ ViDA.PL.png

 

If in an instance the activation email is not received, may manually retrieve the activation code instead

 

Related article:

Troubleshooting Tip: Get FortiToken Mobile activation code when activation email is not received