Created on 10-30-2023 09:22 AM Edited on 09-23-2024 09:44 PM By Jean-Philippe_P
Description | This article describes that it is necessary to group Internet Services to use them in a policy, it may happen to receive the 'Entry not found in datasource' error. |
Scope | FortiOS 6.2, 6.4, 7.0, 7.2, 7.4. |
Solution |
In this case, it is necessary to check the 'direction' attribute of the Internet Service group and match it with the same attribute of the Internet Service:
show full
set direction ?
Or:
diag internet-service id-summary 327903
Internet Services with directions 'both' can be added to groups with directions 'destination' and 'source'. For example, if the group direction is 'both', it is possible to add only Microsoft-Office365.Published.Allow ('both'), but not Microsoft-Web ('dst') to it. However, if changing the type to 'destination', it is possible to add both services.
This configuration can be done only from CLI.
Note : Starting from v7.4.5 and v7.6.0, this can be configured using GUI as well. Go to Policy & Objects -> Internet Service Database -> Select Internet Service Group -> Create new.
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