|Description||This article describes how to resolve the below error while checking the connectivity with the analyzer:
'failed to get faz's status. invalid error number (0).(0)'
This error is seen when there is certificate is missing on FortiGate.
Fortigate and FortiAnalyzer
Verify basic connectivity is fine by Ping, traceroute and telnet.
However, while checking the connectivity with the analyzer by the below command, it gives the error:
# exec log fortianalyzer test-connectivity
It is necessary to check the certificate on the FortiGate.
Make sure the certificate with the CN='fortinet-ca2 is present.
If not present, Try downloading the cert from the FortiAnalyzer and import it on FortiGate.
Ensure it is added in external CA.
Once it is added, reset the daemon on FortiAnalyzer and FortiGate by using the below command:
# diag test app oftpd 99" <----- FortiAnalyzer.
Successful sending of logs:
FortiAnalyzer Host Name: FAZVM64
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