FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
GW
Staff
Staff
Article Id 390889
Description This article describes why the FortiGate cannot establish the Fabric Connector with the FortiClient EMS behind a FortiWeb.
Scope FortiGate, FortiWeb, FortiClient EMS.
Solution

In a certain scenario, the Fabric Connector communication between FortiGate and FortiClient EMS could be broken by the devices in between, such as a FortiWeb (with SSL offloading applied in the reverse proxy mode) or a FortiGate configured with a Virtual Server in Half SSL offloading mode.

 

A simple diagram is shown below:

Client FortiGate --> FortiWeb(SSL offloading) --> FortiClient EMS

 

Since it is a mutual authentication (aka two-way authentication) between FortiGate and FortiClient EMS, the client FortiGate certificate is malformed by FortiWeb SSL offloading, and then FortiClient EMS can't validate the client FortiGate certificate. Hence, no authorisation occurs on FortiClient EMS.

 

To mitigate the issue, avoid SSL offloading on the devices. 

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