FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
Nishtha_Baria
Article Id 240761
Description

 

This article describes that, when the dashboard has been customized and recently upgraded, it seems to be not loading on different browsers and devices. 

 

Scope

 

All FortiGates 

 

Solution

 

status.jpg

 

The Dashboard status does not load. Verify the following settings on CLI to see if 'Status' is present.

 

# config system admin

    edit <admin name>

     config gui-dashboard

     show

 

- If the dashboard 'Status' is absent, add the dashboard 'Status' by using the following command:

 

# config system admin

     edit <admin name>

     config gui-dashboard

         edit <dashboard number>
             set name <Status>
             set vdom <vdom>
             set layout-type {responsive | fixed}
             set permanent {enable | disable}
         next
     end
 next

end

 

- But if it is present and the 'Status' dashboard is still not loading even though 'Status' is present in the following CLI settings:

 

# config system admin
    edit admin
    config gui-dashboard
    show
    config gui-dashboard
        edit 6
            set name "FortiView Sources"
            set vdom "root"
            set layout-type standalone
            set csf disable
            config widget
                edit 1
                set type fortiview
                set width 6
                set height 3
                set csf-device "all"
                set fortiview-type "source"
                set fortiview-sort-by "bytes"
                set fortiview-timeframe "hour"
                set fortiview-visualization "table"
            next
        end
    next
        edit 12
            set name "Status"
            set vdom "root"
            set permanent enable

        end

        end

 

- And adding the widgets on the GUI did not reflect any changes and loading the Status page.

Then it is necessary to reset the GUI settings to gain again the Dashboard -> Status page.

 

It is possible to do by:


Select the 'Actions' menu next to Add Dashboard or Add Monitor and select Reset All Dashboards. The Dashboard Setup window opens.

 

statusreset.png

 

Select Optimal or Comprehensive and select 'OK'.

 

This will restore all the Dashboard settings and the Status page will load and then, it is possible to customize as needed.