FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
Nishtha_Baria
Article Id 240761
Description

This article describes that, when the dashboard has been customized and recently upgraded, it seems to be not loading on different browsers and devices. 

Scope

FortiGate.

Solution

The Dashboard status does not load. Verify the following settings on CLI to see if 'Status' is present.

 

status.jpg

 

config system admin

    edit <admin name>

        config gui-dashboard

        show

 

  • If the dashboard 'Status' is absent, add the dashboard 'Status' by using the following command:

 

config system admin

    edit <admin name>

        config gui-dashboard

            edit <dashboard number>
                set name <Status>
                set vdom <vdom>
                set layout-type {responsive | fixed}
                set permanent {enable | disable}
            next
        end
    next

end

 

  • But if it is present and the 'Status' dashboard is still not loading even though 'Status' is present in the following CLI settings:

 

config system admin
    edit admin
        config gui-dashboard
        show
            config gui-dashboard
                edit 6
                    set name "FortiView Sources"
                    set vdom "root"
                    set layout-type standalone
                    set csf disable
                        config widget
                            edit 1
                                set type fortiview
                                set width 6
                                set height 3
                                set csf-device "all"
                                set fortiview-type "source"
                                set fortiview-sort-by "bytes"
                                set fortiview-timeframe "hour"
                                set fortiview-visualization "table"
                            next
                        end
                    next
                    edit 12
                        set name "Status"
                        set vdom "root"
                        set permanent enable

                end

end

 

  • Adding the widgets on the GUI did not reflect any changes and loading the Status page.

Then it is necessary to reset the GUI settings to gain again the Dashboard -> Status page.

 

It is possible to do this by:


Selecting the 'Actions' menu next to Add Dashboard or Add Monitor and select Reset All Dashboards. The Dashboard Setup window opens.

 

statusreset.png

 

Select Optimal or Comprehensive and select 'OK'.

 

This will restore all the Dashboard settings and the Status page will load and then, it is possible to customize as needed.