Description
This article describes that, when the dashboard has been customized and recently upgraded, it seems to be not loading on different browsers and devices.
Scope
All FortiGates
Solution
The Dashboard status does not load. Verify the following settings on CLI to see if 'Status' is present.
# config system admin
edit <admin name>
config gui-dashboard
show
- If the dashboard 'Status' is absent, add the dashboard 'Status' by using the following command:
# config system admin
edit <admin name>
config gui-dashboard
edit <dashboard number>
set name <Status>
set vdom <vdom>
set layout-type {responsive | fixed}
set permanent {enable | disable}
next
end
next
end
- But if it is present and the 'Status' dashboard is still not loading even though 'Status' is present in the following CLI settings:
# config system admin
edit admin
config gui-dashboard
show
config gui-dashboard
edit 6
set name "FortiView Sources"
set vdom "root"
set layout-type standalone
set csf disable
config widget
edit 1
set type fortiview
set width 6
set height 3
set csf-device "all"
set fortiview-type "source"
set fortiview-sort-by "bytes"
set fortiview-timeframe "hour"
set fortiview-visualization "table"
next
end
next
edit 12
set name "Status"
set vdom "root"
set permanent enable
end
end
- And adding the widgets on the GUI did not reflect any changes and loading the Status page.
Then it is necessary to reset the GUI settings to gain again the Dashboard -> Status page.
It is possible to do by:
Select the 'Actions' menu next to Add Dashboard or Add Monitor and select Reset All Dashboards. The Dashboard Setup window opens.
Select Optimal or Comprehensive and select 'OK'.
This will restore all the Dashboard settings and the Status page will load and then, it is possible to customize as needed.
