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Some of the FortiGates come with two power supplies for redundancy. FortiGate-100F series is one of them; the device has two power supplies that can be connected to different power sources to guarantee that the firewall stays online in case it fails.
Solution:
Use the command 'diagnose hardware deviceinfo psu' to check if both power supplies are connected.
As shown, only the PSU2 is connected at the moment. If checking the FortiGate rear, this confirms the output above.
Another useful command is 'execute sensor list', which will also show the PSU status, various temperatures, and fan speeds.
Sample Output:
FG101F # execute sensor list
[HW monitor sensors]
1 PSU [1] ....................... LOST
2 PSU [2] ....................... OK
3 SYS Fan1 Speed ................ 6000 RPM
4 SYS Fan2 Speed ................ 6027 RPM
5 TMP1 External Temperature ..... 42.5 C
6 TMP4 ON-DIE Temperature ....... 32.0 C
7 CPU ON-DIE Temperature ........ 45.1 C
8 BCM Switch Temperature ........ 56.8 C
9 B50185 Temperature ............ 66.5 C
10 B50210_1 Temperature .......... 40.7 C
11 B50210_2 Temperature .......... 42.4 C
Additionally, there is another command, 'execute sensor detail', that provides more information on the PSU including sensor status, alarm status, various temperatures, and fan speeds. In the sample output the alarm status for PSU [1] is 'Yes' as this PSU is not connected.
Sample Output:
FG101F # execute sensor detail
[HW monitor sensors]
1 PSU [1] ....................... LOST
Type : PSU status (10/0)
Sensor status : Normal
Alarm : Yes
Value : 0.00
2 PSU [2] ....................... OK
Type : PSU status (10/0)
Sensor status : Normal
Alarm : No
Value : 1.00
3 SYS Fan1 Speed ................ 5973 RPM
Type : Fan speed (4/0)
Sensor status : Normal
Alarm : No
Lower critical : 200
Upper critical : 14600
4 SYS Fan2 Speed ................ 6027 RPM
Type : Fan speed (4/0)
Sensor status : Normal
Alarm : No
Lower critical : 200
Upper critical : 14600
5 TMP1 External Temperature ..... 42.5 C
Type : Temperature (1/0)
Sensor status : Normal
6 TMP4 ON-DIE Temperature ....... 32.0 C
Type : Temperature (1/0)
Sensor status : Normal
Alarm : No
Upper non-critical : 98.9
Upper critical : 113.0
7 CPU ON-DIE Temperature ........ 45.1 C
Type : Temperature (1/0)
Sensor status : Normal
Alarm : No
Upper non-critical : 96.2
Upper critical : 110.0
8 BCM Switch Temperature ........ 56.8 C
Type : Temperature (1/0)
Sensor status : Normal
Alarm : No
Upper non-critical : 87.5
Upper critical : 100.0
9 B50185 Temperature ............ 66.5 C
Type : Temperature (1/0)
Sensor status : Normal
Alarm : No
Upper non-critical : 87.5
Upper critical : 100.0
10 B50210_1 Temperature .......... 40.7 C
Type : Temperature (1/0)
Sensor status : Normal
Alarm : No
Upper non-critical : 87.5
Upper critical : 100.0
11 B50210_2 Temperature .......... 42.4 C
Type : Temperature (1/0)
Sensor status : Normal
Alarm : No
Upper non-critical : 87.5
Upper critical : 100.0
Note:
- FortiGate-100F lacks an IPMI Sensor; due to this, the 'Sensor Information' widget is not available in the web GUI.
- In the case of Multivdom, run these commands in a Global context.
FortiGate models, including the 200 series and below, do not have an IPMI Sensor, and therefore, the Sensor Information widget is not available in the web GUI.
Related documents:
FortiGate 100F Series Data Sheet
FortiGate® FortiOS V7.6.1 Feature/Platform Matrix
Technical Tip: How to check power supply details for FortiGate 100/101E and 200/201E series models
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