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When login to FortiExtender via console could see with below error when setting the new password for login.
FX201XXXXXXX login: admin
Password not created yet... setup password first to continue
Changing password for admin
New password:
Retype password:
passwd: can't create '/etc_rw/passwd+': File exists
passwd: can't update password file /etc_rw/passwd
FX201XXXXXXX login:
Follow the below steps to recover the FortiExtender.
- Stop the FortiExtender in OS boot mode so can see as below.
[C]: Configure TFTP parameters.
[R]: Review TFTP parameters.
[T]: Initiate TFTP firmware transfer.
[F]: Format boot device.
[I]: System information.
[B]: Boot with backup firmware and set as default.
[Q]: Quit menu and continue to boot.
[H]: Display this list of options.
Enter C,R,T,F,I,B,Q,or H:
- Choose 'F' (Format device) and select the 'yes' option to format FortiExtender.
Enter C,R,T,F,I,B,Q,or H: "F"
It will erase data in boot device. Continue? [yes/no]:yes
- Once the FortiExtender is formatted, upgrade the FortiExtender to the latest code using TFTP parameters to recover the FortiExtender so that FortiExtender login can be successful without error (/etc_rw/passwd).
[C]: Configure TFTP parameters.
[T]: Initiate TFTP firmware transfer.
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