FortiEDR
FortiEDR automates the protection against advanced threats, pre and post-execution, with real time orchestrated incident response functionality.
arleniscg
Staff
Staff
Article Id 364448
Description This article describes how to fix the 'Health Check Field!' error when configuring the Connector between FortiEDR and FortiSOAR.
Scope FortiEDR, FortiSOAR.
Solution

On FortiSOAR if the API user is not set right, it will show the following error 'Health Check Field!'.

 

EDR 5.png

 

How to fix the error:

  1. Create the API user on FortiEDR, and set the same User Name, First and Last Name:
                                                                   
EDR 1.png

 

  1. Test access with this user and reset the password:

     

    EDR 2.png

     

  2. Configure the Connector on FortiSOAR:

 

EDR 3.png

 

If the connector was successfully set, the Health Check Status will show 'Completed Successfully':

 

EDR 4.png