Technical Tip: Troubleshooting license issue

[arleniscg]

Description	This article describes and demonstrates which command to run when troubleshooting license issues showing as expired after upgrades or renewal or showing a trial license on FortiDDoS.
Scope	FortiDDoS.
Solution	Validate FortiDDoS so both management interfaces can reach FortiGuard services. For more details, see the following document:  7.0.1 FortiGuard. config system interface     edit mgmtx    <--- required to reach FortiGuard services.         set ip x.x.x.x/24         set allowaccess https ping ssh snmp http  After mgmt can reach FortiGuard services:  Go to System -> FortiGuard. Under 'Schedule' uncheck 'Override Server'. Open SSH to FortiDDoS and run the following: exec update.fortiguard.net exec fortiguard-database_update Then validate the system status. CLI: 'get system status' GUI: System -> FortiGuard.     If the problem is still present, open a case with the Fortinet TAC Team (Technical Tip: FortiDDoS commands to open a new ticket to TAC).