FortiConverter customers may need to send their firewall configuration files to FortiConverter engineering in order to resolve conversion logic errors. Solution
Customers may securely send these files using Fortinet’s SFTP service.
The same service can be used to retrieve private builds that fix conversion logic, if required.
This account has certain restrictions therefore it is recommended to use a SCP client to transfer files. For Windows users, Putty provides a suitable client, pscp.exe.
Connection details to upload a fileServer ftp.apsecure.comPort 2222User fcon-incomingPassword incomingCreate a zip archive with a name that is unique to your case (for example, your FortiConverter serial number).
.\pscp.exe -P 2222 fcon0123456789.zip email@example.com:.
Connection details to download a fileServer ftp.apsecure.comPort 2222 User fcon-outgoingPassword outgoing
Obtain the file name to retrieve from Engineering (for example, fcon-build-0123456789.exe).
.\pscp.exe -P 2222 firstname.lastname@example.org:fcon-build-0123456789.exe .